Thank You - Pet Health At Home
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Thank you

Thank you for completing the submission form, please print and send this document along with your sample.

ABOUT YOUR INTOLERANCE TEST – PLEASE READ CAREFULLY:

The following four steps are on the form for you to print and submit with your sample. Please read each step carefully. When you’re ready to take your sample, please ensure you have the following things ready: scissors, a sealable see-through bag, and a pen.

Step 1 | Taking Your Sample

Brush the hair/fur to reveal the skin/root area with a clean brush if possible. Take the sample 3-5 hairs from the brush ensuring there is a root attached.

Guidance | Hair/fur from anywhere on the animal is fine to be used.

Step 2 | Storing Your Sample

Please seal just the hair sample in the see-through bag to ensure it stays dry and secure during transit. Ensure your samples clearly labelled, write your submission code (displayed on the printed form) and your name on the sample will ensure no delays.

Guidance | We cannot test samples that are loose, or in metal foil or metallic packaging. Please be careful not to include other items in the same bag as your sample as this can affect testing. Each person submitting samples will have a code, so ensure that each person has their code on their sample.

Step 3 | Sending Your Sample

Please print this form for each sample being submitted and cut off the barcode to be enclosed with your sample. Place hair samples in a secure envelope or postage wallet and post to the following address.

Guidance | If you do not have a printer, we can accept your sample as long as it’s clearly labelled with your name AND the submission code. Please ensure correct postage is paid; incorrect postage can cause major delays to the processing time. Sensitivity Check are not liable to pay additional fees, your package may be returned.

Pet Health At Home Canada
Unit 106,
482 South Service Road East,
Oakville, ON,
L6J 2X6
Canada.


Step 4 | What happens next?

Once your sample is posted, it will be sent to the postal hub in your country before being collated in ‘priority medical samples’ postage and sent to the testing facility in the UK; please note this can take to 20-days in some extreme situations. Once received, we will then scan your barcode/enter your submission code, which sends you an email to let you know your sample has arrived. Our lab tech team will then process each sample, and your results will be sent via email to the address provided on the digital submission form.

Guidance | It is important to note that bioresonance tests do not make a medical diagnosis nor are they intended to be a substitute for professional medical advice or treatment. If your pet is suffering from or you suspect they have a medical condition you should consult a qualified vet in the first instance.


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